REFERENCES

I am writing to make sure you know how much Linda and I appreciate working with you and your team on our recent kitchen remodel 'adventure'. The kitchen turned out exactly as we hoped it would, from the Elmwood Cabinets to the custom range hood, to the molding details and to the overall workmanship. When people ask me why were so happy with Rite-Way, I always say there were 3 primary reasons:

1. The Approach: We found you very easy to deal with. There was never any pressure either on our choices or on the timing. Linda and I were more involved in the details than I'm sure many clients were and if our constant changes were frustrating to you.... you hid it well and took everything in stride.
2. The Subcontractors: You live and die with the quality of your subcontractors and everyone of them, the electrician, the finish carpenter , the plumber, the tile installer were first class. Friendly and knowledgeable.
3. The Quote: Your final price came very close to (and slightly under) your original estimate in spite of the things that went your way (I did some of the work myself) and the things that went against you (unforeseen problems that took extra time for the contractors to resolve).

We found it really helpful to have found a picture of a "dream kitchen" which we used as a model for our kitchen. It was really useful to help visualize the cabinet colors, the granite color and even the window treatments that we hoped to end up with.... again thank you for the outstanding workmanship, attention to detail and for making the whole process enjoyable for us. It would be our pleasure to talk to prospective clients and to share our experience with them.

L. L. B., Troy
November 2006

read more